Your personal data matters to us. This page explains clearly how Sono 101 collects your information, where it is stored, and how it is kept secure.
Sono 101 is an internationally licensed online gaming platform. By using our website, you automatically agree to this Privacy Policy. Please read the full policy carefully before registering.
Sono 101's Privacy Policy is aligned with international data protection laws and applicable laws in Bangladesh. We believe you should have full control over your personal data. This policy clearly explains what information is collected, why it is collected, and how it is kept secure.
If you disagree with any part of this policy, please contact our support team. We are always ready to listen to your concerns and find a resolution.
The following types of information may be collected from you when you register and use Sono 101's services. We never ask for information we do not need.
| Data Type | Description | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes |
| Contact Information | Email address, mobile number, current address | Yes |
| Financial information | Payment method, mobile banking number, transaction history | Yes (for payments) |
| KYC documents | Copy of national ID card, passport, or driving licence | For withdrawals |
| Device Information | IP address, browser type, operating system, device ID | Automatic |
| Gaming Data | Game history, bet records, login times, and activity logs | Automatic |
Sono 101 never stores your full bank account number or card CVV. Payment details are processed directly through a secure payment gateway.
Sono 101 collects your information in several ways. Each method is explained transparently below:
Sono 101 uses your data only for specific, legitimate purposes. We never use information unnecessarily or in a misleading way.
Sono 101 uses industry-leading security technology to protect your privacy. Our security infrastructure is regularly audited by independent cybersecurity experts.
The Sono 101 website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.
We use the following types of cookies:
You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may cause some site features to stop working.
Sono 101 retains your data only for as long as necessary. Some information may be kept for a defined period after account closure due to legal obligations and regulatory requirements.
| Data Type | Retention Period |
|---|---|
| Account and identity information | 5 years after account closure |
| Financial transaction records | 7 years after the last transaction |
| KYC documents | 5 years after account closure |
| Gaming History & Logs | While account is active + 2 years |
| Cookies and session data | 30 days after session ends |
| Support Contact Records | 3 years from the date of contact |
Once the retention period expires, your data is securely deleted or anonymized. No data is kept indefinitely.
You have several important rights under Sono 101's Privacy Policy. Contact our support team at any time to exercise these rights.
Sono 101 gives you full control over your data
You have the right to know what information we hold about you and to receive a copy of it.
You may request corrections to any inaccurate or incomplete information at any time.
You may request deletion of any data that falls outside our legal retention obligations.
You have the right to object to your data being used for marketing purposes.
The right to export your data in a standard, portable format.
You may request that processing of your data be temporarily restricted under certain circumstances.
To exercise these rights, email us at [email protected]. We will respond within 30 business days.
Sono 101 is strictly for adults aged 18 and over. We do not knowingly collect personal information from minors.
Parents are encouraged to use parental control software to prevent their children from accessing Sono 101. If you believe a minor is using our platform, please notify the support team immediately.
Sono 101 may update this Privacy Policy from time to time. Changes may occur due to legal updates, new service launches, or security improvements.
For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team. We are always ready to help.
If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority. Sono 101 is committed to transparency and accountability.
Learn about the key pillars of our data protection
Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can read your data in transit.
International cybersecurity experts review Sono 101's systems every 6 months. Audit reports are submitted to our licensing authority.
Sono 101 never sells your personal data to third parties. This is a core principle and is explicitly stated in our licensing agreement.
You can view, correct, or request deletion of your data at any time. You have full control over your information.
Sono 101's Privacy Policy is aligned with international GDPR standards and local data protection laws. We go above and beyond what the law requires.
Our expert team is available 24/7, seven days a week, to answer any privacy-related questions. Your concerns matter to us.
You have read our Privacy Policy. Now open an account with confidence and enjoy Bangladesh's most secure online gaming experience.
By registering, you agree to Sono 101's Terms and Conditions and agree to the Privacy Policy.